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Branch App: How To Apply For Loan Anytime, Anywhere

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Branch loan App is one of the leading mobile money lender in Nigeria, Kenya and Tanzania. It is an android app that allows its users to borrow money without visiting a bank. It is a product of Branch International. Getting Instant loans on Branch App is fast and easy.

Branch has offices in Nairobi, Kenya; Lagos, Nigeria; Mexico City, Mexico; and San Francisco, United States.

The maximum amount you can borrow is 200,000 Naira for Nigerians, 50,000 KSH  for users in Kenya  and 975,000 TSH for Tanzania users. In order to borrow the maximum amount, firstly you need to borrow small amount and repay on time.

So today, I’m going to show you how to register on Branch Loans App and how to apply for your very first loan on this Amazing Platform.

 

How to Borrow Money from the Branch App

The Branch application is only available for Android. Head over to the Google Play store, download and install Branch. The Branch app is only available for the Android operating system.

  1. Firstly, select your language and sign in with Facebook. Facebook will request you give permissions to the Branch app on your Facebook profile. Approve the permissions to continue with the sign in/sign up process.
  2. Choose your country of residence and fill out your correct details on the following form. Enter your phone number and validate.
  3. Fill in you Bank Name, Bank account number, and BVN number (only applicable to Nigerians). Users in Kenya or Tanzania will be requested to fill in their Mpesa or Tigo Pesa information.
  4. Once you sign up process has been completed, you can apply for a loan on the Branch app.

As a starter, you can borrow small amount until you build trust level. The minimum amount you can borrow is 1,500 Naira.

If you don’t get accepted when you apply, don’t worry! Sometimes it may take several attempts to qualify for a loan. We encourage you to continue saving data on your phone and to reapply after the period stipulated. To increase your chances of approval, please make sure to save the data on your phone, stay current with all other lenders, and correctly input your account details.

It takes 24 hours for Branch to process all loan.

Please note that Branch does not work with all the Banks in Nigeria. Check the list below for banks that can work with branch app.

List of Nigerian Banks that Work with the Branch App

These are the list of Nigerian banks that work with Branch. Support for other Banks may be added in the future.

  1. Access Bank.
  2. Diamond Bank.
  3. Fidelity Bank.
  4. First Bank of Nigeria.
  5. First City Monument Bank.
  6. Guaranteed Trust Bank (GTB).
  7. Skye Bank.
  8. Stanbic IBTC Bank.
  9. Union Bank.
  10. United Bank for Africa (UBA).
  11. Zenith Bank.
  12. ALAT by Wema.
  13. Citibank Nigeria
  14. Enterprise Bank
  15. Heritage Bank
  16. Keystone Bank
  17. Mainstreet Bank
  18. Standard Chartered Bank
  19. Sterling Bank
  20. Suntrust Bank.
  21. Unity Bank
  22. Wema Bank

What is required to receive a Branch loan?

Requirements are simple – all you need to apply is your phone number or Facebook account, bank verification number (BVN) and bank account number. You will also request access to the data on your phone in order to build your credit score.

How does Branch make a lending decision?

Branch uses data from your phone, including your handset details and SMS messages to automatically make lending decisions. We combine this with your Branch repayment history to build an individualised credit score, which determines the loan offers you receive.

Applying for a loan is easy! After you have downloaded the Branch app, all you need to do is log in, fill in your personal details, phone number and bank details. You can then proceed to the “My Loan” page in the app, view available loan offers and click “Request this Loan” to submit your request.
Our loan sizes range from around ₦ 1,500 to ₦ 200,000. If you repay loans as scheduled, the amount that you can borrow will increase.
The loan offers you see depend on a number of factors, including your repayment history with Branch. If you repay each installment by its due date, you may unlock access to larger loans over time. Note that the increase may not always be immediate, and that repaying your loan late may result in smaller loan offers.
Unfortunately, you won’t be able to access a loan of a larger size. The fastest way to increase the amount you are eligible for is to build credit by making each repayment as scheduled.
The largest loan amount we currently offer is ₦ 200,000. To access this amount you need to take and successfully repay the smaller amounts as scheduled and gradually build your credit limit.

Interest rates are determined by a number of factors, including your repayment history with Branch and the cost of lending for us. Depending on these factors, our rates vary as follows:

• Loan Terms: 4 Weeks – 15 Months
• Late / Rollover Fees: None
• Interest Range: 14% – 28%
• Equivalent Monthly Interest: 1% – 21%
• Equivalent APR: 15% – 260%

Borrowers are required to cover any bank transaction fees associated with repaying the loan. Standard SMS and data charges by your mobile carrier may apply.

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Your loan offers are automatically determined by a number of factors. Even though it may not always increase immediately, it will increase over time as you continue to make all of your repayments as scheduled.
Each loan amount is automatically determined by branch app systems each time you repay based on a number of factors. We encourage you to keep making your repayments as scheduled to increase your loan amount.

Branch App Repayment Guide

There are several ways to repay a Branch loan.

  1. In the Branch app with a debit card. Tap here for instructions.
  2. For GT Bank accounts only, in the Branch app via USSD. Tap here for instructions.
  3. In the Branch app with a bank account. At this time not all banks are supported. Tap here for instructions and to check if we accept in-app payments from your bank.
  4. With cash at any bank except GT Bank using NIBSS E-BillsPay. Tap here for instructions.

If you are having trouble with repayments please retry or contact branch by using the chat feature in the app.

  1. From ‘My Loan’, tap the round ‘Tap to Pay’ button.
  2. Select the Amount you wish to repay.
  3. After you have made your selection, tap ‘Continue’.
  4. On the ‘Select Repayment Method’ screen, select ‘Debit Card’ from the drop-down menu.
  5. Add your Debit (ATM) card details:
    1. Card Number (16 or 19-digit in front of your card)
    2. Card Expiry Date (Month and Year in which your card expires)
    3. CVV (a 3-digit number at the back of your card)
  6. After you have filled in the details, tap ‘Continue’.
  7. Choose your auto-debit setting under ‘Payment Options’ and tap ‘Continue’. Tap here to learn more about auto-debit.
  8. To secure your payment, some banks will ask for your pin or send a security code to your phone.
  9. Your payment is done. If successful, your account will be updated automatically within a few seconds.

Please note that no fees will be charged to you for this transaction.

In order to repay with a GT Bank account, you must have a GT Bank account on file with Branch. To add a GT Bank account, go to the ‘My Account’ screen and tap ‘Edit’ next to ‘Bank Account’ and then tap ‘Add Account.’

  1. From ‘My Loan’, tap the round ‘Tap to Pay’ button.
  2. Select the Amount you wish to repay.
  3. After you have made your selection, tap ‘Continue’.
  4. On the ‘Select Repayment Method’ screen, select ‘USSD – GT Bank’ from the drop-down menu and tap ‘Continue’.
  5. Confirm your repayment.
  6. You will see a screen with instructions to ‘Complete USSD Payment’. Tap the ‘Dial’ button to open your phone dialer.
  7. Press the call button in your dialer to dial your unique USSD code.
  8. Your payment is done. If successful, your account will be updated automatically within a few seconds.

Please note that no fees will be charged to you for this transaction.

We currently support the following banks for in-app repayments: Access Bank, ALAT by Wema, Fidelity Bank, First City Monument Bank, Sterling Bank, Unity Bank, and Zenith Bank. If your bank is supported, you can make an in-app payment by following the instructions below:

  1. From ‘My Loan’, tap the round ‘Tap to Pay’ button.
  2. Select the Amount you wish to repay.
  3. After you have made your selection, tap ‘Continue’.
  4. On the ‘Select Repayment Method’ screen, select ‘Bank Account’ from the drop-down menu.
  5. Choose the ‘Bank Name’ and enter your ‘Bank Account Number’, then tap ‘Continue’.
  6. To secure your payment, some banks will ask for your Date of Birth and/or send security codes to your phone. You may also be asked to enter two different security codes on your first payment for security purposes; it does not mean you will be charged twice.
  7. Your payment is done. If successful, your account will be updated automatically within a few seconds.

Please note that no fees will be charged to you for this transaction.

You can repay your loan in cash at any bank branch (except GTB) using NIBSS e-BillsPay. Pick up a deposit slip and complete it with the following information:

  1. Account name – BRANCH INC
  2. Depositor’s phone number – number registered on Branch
  3. Depositor’s name – your name
  4. Amount – any amount you want to pay

Please note that an account number is not required for this payment, and that a bank charge of ₦ 100 will apply. Please ensure that you collect a copy of your payment receipt (not teller) printed by the bank after a successful payment.

Auto-debit makes repaying your Branch loan easy! Tap the ‘Tap to Pay’ button on the ‘My Loan’ screen in the Branch app to initiate a payment. Add a new debit card or use an existing card to make a payment, and ensure that auto-debit is turned on. When the payment succeeds, eligible cards will be debited automatically at each subsequent repayment date.
Branch supports most MasterCard and Visa cards for auto-debit as long as there are sufficient funds in the account. At this time, Verve cards are not supported for auto-debit, but can be used for individual payments.
If you want to repay the loan in one payment, we advise that you do it on your first repayment date to make sure that you are not late on any of your loan repayments. Kindly note that you cannot skip your first three repayments and pay the whole loan on the last due date as this will negatively affect your future loan amounts.
To view your repayment information, kindly click on the menu on your top left and select “My Loan”. You will be able to see your installments, due dates and the amounts due on those dates.
Depending on the loan size you select, a monthly repayment option is available. Click on the blue arrow below “Select Terms” to choose between weekly or monthly payments prior to requesting the loan.
Repayments can take up to 24 hours to reflect. If it has been over 24 hours since you made your repayment and it hasn’t reflected, kindly send us the transaction confirmation message you received when you repaid your loan to our email address. We will follow up and update your account. If you made your repayment through the cash deposit option, kindly send the deposit slip and payment receipt that you used to make your repayment to nigeria@branch.co and title it as ‘LOAN REPAYMENT’. This will help branch trace your repayment and update your account.
We strongly encourage you to repay your loan on the dates available on “My Loan” to increase your loan offer amount.
If you overpay your loan, the overpayment is credited to your account and used as part or full repayment, depending on the amount, on your next loan.
The account did not have sufficient funds to cover the transaction amount at the time of the transaction. Kindly fund your account with sufficient funds and re-initiate the transaction by pressing ‘Tap to Pay’. If you do have sufficient funds in your account, kindly ensure that the ATM card that you are using to repay your loan is not linked to more than one bank account type (for example, a savings account and a current account). If the card is linked to multiple account types, kindly transfer the funds to the other account and try the transaction again.

Late Repayment Issues

Paying each installment by its due date is important to build your credit score and increase your loan limit. Late repayments will affect your ability to get subsequent or larger loans. If you are very late on your payments, we may report to the National Credit Reference Bureau (CRB). Being listed with the CRB will block you from getting access to loans from other lenders and may also affect your ability to get a job with certain employers. Conversely, if you repay your loans as on or before the scheduled dates, you will gain access to larger loan amounts over time.
Unfortunately, Branch cannot alter your repayment schedule after you’ve received a loan. If you are unable to repay the full amount due, we advise you to start making partial repayments as soon as possible.
A Credit Reference Bureau (CRB) collects credit information on individuals and provides repayment performance data to banks, lenders, and other businesses. CRBs help promote financial inclusion and prevent over indebtedness.

There are several ways to repay a Branch loan.

  1. In the Branch app with a debit card. Tap here for instructions.
  2. For GT Bank accounts only, in the Branch app via USSD. Tap here for instructions.
  3. In the Branch app with a bank account. At this time not all banks are supported. Tap here for instructions and to check if we accept in-app payments from your bank.
  4. With cash at any bank except GT Bank using NIBSS E-BillsPay. Tap here for instructions.
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If you are having trouble with repayments please retry or contact us by using the chat feature in the app.

  1. From ‘My Loan’, tap the round ‘Tap to Pay’ button.
  2. Select the Amount you wish to repay.
  3. After you have made your selection, tap ‘Continue’.
  4. On the ‘Select Repayment Method’ screen, select ‘Debit Card’ from the drop-down menu.
  5. Add your Debit (ATM) card details:
    1. Card Number (16 or 19-digit in front of your card)
    2. Card Expiry Date (Month and Year in which your card expires)
    3. CVV (a 3-digit number at the back of your card)
  6. After you have filled in the details, tap ‘Continue’.
  7. Choose your auto-debit setting under ‘Payment Options’ and tap ‘Continue’. Tap here to learn more about auto-debit.
  8. To secure your payment, some banks will ask for your pin or send a security code to your phone.
  9. Your payment is done. If successful, your account will be updated automatically within a few seconds.

Please note that no fees will be charged to you for this transaction.

In order to repay with a GT Bank account, you must have a GT Bank account on file with Branch. To add a GT Bank account, go to the ‘My Account’ screen and tap ‘Edit’ next to ‘Bank Account’ and then tap ‘Add Account.’

  1. From ‘My Loan’, tap the round ‘Tap to Pay’ button.
  2. Select the Amount you wish to repay.
  3. After you have made your selection, tap ‘Continue’.
  4. On the ‘Select Repayment Method’ screen, select ‘USSD – GT Bank’ from the drop-down menu and tap ‘Continue’.
  5. Confirm your repayment.
  6. You will see a screen with instructions to ‘Complete USSD Payment’. Tap the ‘Dial’ button to open your phone dialer.
  7. Press the call button in your dialer to dial your unique USSD code.
  8. Your payment is done. If successful, your account will be updated automatically within a few seconds.
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Please note that no fees will be charged to you for this transaction.

Branch app currently support the following banks for in-app repayments: Access Bank, ALAT by Wema, Fidelity Bank, First City Monument Bank, Sterling Bank, Unity Bank, and Zenith Bank. If your bank is supported, you can make an in-app payment by following the instructions below:

  1. From ‘My Loan’, tap the round ‘Tap to Pay’ button.
  2. Select the Amount you wish to repay.
  3. After you have made your selection, tap ‘Continue’.
  4. On the ‘Select Repayment Method’ screen, select ‘Bank Account’ from the drop-down menu.
  5. Choose the ‘Bank Name’ and enter your ‘Bank Account Number’, then tap ‘Continue’.
  6. To secure your payment, some banks will ask for your Date of Birth and/or send security codes to your phone. You may also be asked to enter two different security codes on your first payment for security purposes; it does not mean you will be charged twice.
  7. Your payment is done. If successful, your account will be updated automatically within a few seconds.

Please note that no fees will be charged to you for this transaction.

You can repay your loan in cash at any bank branch (except GTB) using NIBSS e-BillsPay. Pick up a deposit slip and complete it with the following information:

  1. Account name – BRANCH INC
  2. Depositor’s phone number – number registered on Branch
  3. Depositor’s name – your name
  4. Amount – any amount you want to pay

Please note that an account number is not required for this payment, and that a bank charge of ₦ 100 will apply. Please ensure that you collect a copy of your payment receipt (not teller) printed by the bank after a successful payment.

Auto-debit makes repaying your Branch loan easy! Tap the ‘Tap to Pay’ button on the ‘My Loan’ screen in the Branch app to initiate a payment. Add a new debit card or use an existing card to make a payment, and ensure that auto-debit is turned on. When the payment succeeds, eligible cards will be debited automatically at each subsequent repayment date.
Branch supports most MasterCard and Visa cards for auto-debit as long as there are sufficient funds in the account. At this time, Verve cards are not supported for auto-debit, but can be used for individual payments.
If you want to repay the loan in one payment, we advise that you do it on your first repayment date to make sure that you are not late on any of your loan repayments. Kindly note that you cannot skip your first three repayments and pay the whole loan on the last due date as this will negatively affect your future loan amounts.
To view your repayment information, kindly click on the menu on your top left and select “My Loan”. You will be able to see your installments, due dates and the amounts due on those dates.
Depending on the loan size you select, a monthly repayment option is available. Click on the blue arrow below “Select Terms” to choose between weekly or monthly payments prior to requesting the loan.
Repayments can take up to 24 hours to reflect. If it has been over 24 hours since you made your repayment and it hasn’t reflected, kindly send us the transaction confirmation message you received when you repaid your loan to our email address. We will follow up and update your account. If you made your repayment through the cash deposit option, kindly send the deposit slip and payment receipt that you used to make your repayment to nigeria@branch.co and title it as ‘LOAN REPAYMENT’. This will help us trace your repayment and update your account.
We strongly encourage you to repay your loan on the dates available on “My Loan” to increase your loan offer amount.
If you overpay your loan, the overpayment is credited to your account and used as part or full repayment, depending on the amount, on your next loan.
The account did not have sufficient funds to cover the transaction amount at the time of the transaction. Kindly fund your account with sufficient funds and re-initiate the transaction by pressing ‘Tap to Pay’. If you do have sufficient funds in your account, kindly ensure that the ATM card that you are using to repay your loan is not linked to more than one bank account type (for example, a savings account and a current account). If the card is linked to multiple account types, kindly transfer the funds to the other account and try the transaction again.
For more info on branch app visit branch faq
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